Insurance
Fully comprehensive motor insurance for the hire period sits in the day rate. The signed agreement is the contract. The deposit hold is the security, not a second premium.
The hire
What's in the day rate.
Hire fee is a charge. The deposit is a hold. The agreement you sign is the contract.
Deposit hold
A pre-authorisation on the card, equal to that car’s deposit. It is not captured unless we have an itemised reason: damage, PCNs, fuel, or late return.
Valet
Three hours either side of every hire. The next renter does not collect a car that has just come back.
Fuel
Return it at the same level as the dashboard photo at handover. We settle a shortfall against the hold, with the photo as the record.
Mileage
UK mainland for the occasion. There is no unpublished daily cap. The tracker tells the desk if you leave a geofence or speed; it does not fine you by itself.
Cancellation
Write to the desk to cancel before handover. Once the hire is active, the hire fee is kept. An unused hold is released.
- Not included: Airport desks, walk-up counters, or same-day keys without checks.
- Not included: Additional drivers. The person who passed identity and licence is the only driver.
- Not included: Chauffeur, delivery to your door, or in-app unlock. Keys are handed over in person.