Privacy
What we hold, and why.
Identity, licence, and handover evidence exist so the hire can run without a phone call — and so a dispute has a record.
What we collect
Account details (name, email, mobile) via Clerk. Identity results via Stripe Identity. Licence check-code PDFs, last four of the licence, and the DVLA outcome. Booking, payment references, handover photos, and — for twelve months after a hire — driver details for PCN liability transfer.
Why
To run the hire, verify you, take a deposit hold, hand over and take back the car with evidence, and transfer parking or speeding liability where the law requires it.
Where it lives
Clerk for auth. Stripe for identity and payments. Supabase Postgres and private Storage for bookings and evidence, served only with short-lived signed URLs. We do not put evidence on a public CDN.
How long
Driver details are kept for twelve months after the hire, then purged. Payment and booking records follow our legal retention duties. You can write to the desk to ask what we hold.
ICO
Personal and licence data means Motiv must be registered with the ICO. Enquiries: desk@motivcarhire.co.uk.