Insurance. Fully comprehensive motor insurance for the hire period sits in the day rate. The signed agreement is the contract. The deposit hold is the security, not a second premium.

Deposit hold. A pre-authorisation on the card, equal to that car’s deposit. It is not captured unless we have an itemised reason: damage, PCNs, fuel, or late return.

Valet. Three hours either side of every hire. The next renter does not collect a car that has just come back.